Collection and Use of Personal Data
Personal data are information that can be used to identify you directly or indirectly. Personal data also include anonymous data linked to information that can be used to identify you directly or indirectly. Personal data do not include data that has been irreversibly anonymized or aggregated in such a way that it can no longer identify you, in combination with other information or otherwise.
Here is a description of the types of personal data we may collect and how we may use them:
What personal data is collected
Depending on the products and services you use, we collect different types of personal data from or about you.
Data provided: We collect personal data provided by the user when using our products and services or when interacting with us, such as when creating an account, contacting us, participating in an online survey, using our online guide, or our online chat tool.
Payment-related data: If you make a purchase, we collect personal data in connection with the purchase. This data includes payment details, such as credit or debit card numbers and other card information, and other account and authentication details, as well as billing, shipping, and contact details.
Data about the use of our services and products: When visiting our websites, we may collect data about the type of device used, the unique device identifier, the device’s IP address, the operating system in use, the type of browser you use, usage information, diagnostic information, and location information from or on computers, phones, or other devices on which our products or services are installed or accessed. Where available, our services may use GPS, your IP address, and other technologies to determine the approximate location of a device to help us improve our products and services.
How we use your personal data In general, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer targeted advertising and services, and to protect us and our customers.
Mondo Kids processes and determines how to handle your personal data as data controllers for the following purposes:
Providing, improving, and developing our products and services: We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and auditing. This processing is based on our legitimate interest in offering you products and services and for the continuity of our business. If you participate in a contest or other promotions, we may use the personal data provided to administer such programs. Some of these activities may include additional rules, which may contain more information about how we use personal data, so we encourage you to carefully read these rules before participating.
Communication with the user: With your explicit consent, we may use your personal data to send you marketing communications related to Mondo Kids products and services, to communicate with you regarding your account or transactions, and to inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt out. We may also use your data to process and respond to your inquiries when you contact us. With your explicit consent, we may share your personal data with third-party partners who may send you marketing communications related to their products and services.
Offering and measuring targeted advertising and services: With your explicit consent, we may use personal data to customize your experience with our products and services, as well as on third-party websites and apps, and to determine the effectiveness of our promotional campaigns.
NOTE: For any use of data described above that requires your prior explicit consent, you can withdraw your consent by contacting Mondo Kids.
Prevention and security protection: We use personal data to help verify accounts and user activities, as well as to prevent and protect security, such as monitoring fraud and investigating suspicious or potentially illegal activities or violations of our terms or policies. This processing is based on our legitimate interest in helping ensure the security of our products and services.
Cookies and Similar Technologies
We use cookies and similar technologies to provide, protect, and improve our products and services, such as personalizing content, delivering and measuring advertisements, understanding user behavior, and providing a safer experience.
You can remove or reject cookies using your browser or device settings, but in some cases, this may affect your ability to use our products and services.
Please read our Cookie Statement for more information on how we use cookies and your choices.
Disclosure of Personal Data
We make certain personal data available to strategic partners who work with us to provide our products and services or help us market our products to our customers. Personal data will be shared by us only with these companies to provide or improve our products, services, and advertising; it will not be shared with third parties for marketing purposes without your explicit consent.
Service Providers
We share personal data with companies that provide services on our behalf, such as website hosting, email services, marketing, contest sponsorship, sweepstakes and other promotions, auditing, order fulfillment, data analysis, customer support, and conducting customer surveys and research. These companies are required to protect your data and may be located anywhere we operate.
Legal Compliance and Security
We may be required—by law, legal proceedings, litigation, and/or requests by public and government authorities within or outside your country of residence—to disclose personal data. We may also disclose personal data if we determine that the disclosure is necessary or appropriate for national security, law enforcement, or other public interest matters.
We may also disclose personal data if we determine in good faith that the disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
Legal Basis for Processing Personal Data of EEA Residents If you reside in the European Economic Area (EEA), our processing of your personal data will be lawful as follows: Whenever we request your consent for processing your personal data, that processing will be justified under Article 6(1)(a) of the General Data Protection Regulation (EU) 2016/679 ("GDPR"). If processing your personal data is necessary for the performance of a contract between you and us or for the taking of steps at your request prior to entering into a contract, such processing will be based on Article 6(1)(b) of the GDPR. Where processing is necessary for compliance with a legal obligation, we will process your data based on Article 6(1)(c) of the GDPR. Where processing is necessary for our legitimate interests, such processing will be carried out in accordance with Article 6(1)(f) of the GDPR.
Your Rights We take reasonable measures to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data we collect. You also have the right to restrict or object to the further processing of your personal data at any time. You have the right to receive your personal data in a structured and standard format. You may file a complaint with the relevant data protection authority regarding the processing of your personal data.
To protect the privacy and security of your personal data, we may ask for your information to verify your identity and your right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data we maintain.
You can contact us to exercise your rights. We will respond to your request in a reasonable time and, in any case, within 30 days.
Account Closure
Contact Mondo Kids to close your account related to the following uses of your personal data:
- Providing, improving, and developing our products and services;
- Communicating with you;
- Sharing personal data with third-party partners for marketing communications;
- Offering and measuring targeted advertising and services;
- Security and protection.
Contact Mondo Kids to close your account related to the use of your personal data for the provision of requested products and services.
If you close your account, we are not obligated to retain your data and may delete all or part of your data without liability. However, we may retain user-related data if we believe it may be necessary to prevent future fraud or abuse, if required by law, or for legitimate purposes such as data analysis, account recovery, record keeping, and enforcing our rights and duties under our agreements.
Third-Party Websites and Services
Our websites, products, and services may contain links or allow you to access third-party websites, products, and services. We are not responsible for the privacy practices of such third parties, nor are we responsible for the information or content of their products and services. This Privacy Policy applies only to the data we collect through our products and services. We encourage you to read the privacy policies of any third parties before using their websites, products, or services.
Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data and to use the data we collect appropriately. For example, access to your personal data is limited to our employees, contractors, and agents who need access to perform their assigned duties.
It is important to take precautions to protect against unauthorized access to Mondo Kids products, account credentials, and computers or other devices. If you believe the security of your account or personal data has been compromised, please contact us immediately. Please be aware that, despite our best efforts, no security system is impenetrable. In case of a security breach, we will promptly notify you and the relevant authorities, as required by law.
We will retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Transfer, Storage, and Processing
When we share your personal data with our partners, affiliates of Mondo Kids, and service providers, your personal data may be transferred to and/or made accessible from countries outside the European Economic Area. In such circumstances, we will enter into standard contractual clauses adopted by the European Commission, or rely on alternative legal bases such as the Privacy Shield, where applicable, or binding corporate rules where our partners or service providers have adopted such policies approved by European Data Protection Authorities.
Changes to this Privacy Policy
We may periodically update this Privacy Policy to keep up with new technologies, industry practices, and regulatory requirements, among other reasons. We expect most of these changes to be minor. Any non-material changes will take effect immediately after posting an updated Privacy Policy.
However, there may be instances where changes to this Privacy Policy are more significant. In such cases, we will provide more prominent notice before making the changes.
Your continued use of our products and services after the effective date of the Privacy Policy constitutes acceptance of the revised Privacy Policy. If you do not accept the new Privacy Policy, please refrain from using our products or services and contact us to close any account you have created.
Contact Us
If you have any questions about this Privacy Policy or its implementation, here’s how to reach us:
In relation to the use of your personal data for the following purposes:
- To provide, improve, and develop our products and services;
- To communicate with you;
- Sharing personal data with third-party partners for marketing communications;
- Offering and measuring targeted advertising and services;
- Promoting security and safety.
COOKIE STATEMENT
Definition of "cookie"
Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and retrieve identifiers and other information on computers, phones, and other devices. We also use other technologies, including data stored on your browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all these technologies as "cookies."
Types of cookies
We use cookies to provide, protect, and improve our products and services, such as personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Below we describe the various types of cookies we use and the purposes they serve. Please note that the specific cookies we use may vary depending on the specific websites and services you use.
Essential cookies: These cookies are strictly necessary to provide our websites and services and enable essential features, such as providing shopping carts or live chart features. If you disable these cookies, we will not be able to fulfill your request.
Performance and functionality cookies: These cookies collect information about how you use our websites and services and allow us to remember choices made during your browsing. The information collected by these cookies helps us optimize our websites and make them easier to use and does not personally identify you. If you disable or block these cookies, you may not be able to use certain features of our websites and services, and it may reduce the support or information we can provide to you.
Analytics and customization cookies: These cookies collect information that we use in aggregate form to help us understand how our websites and services are used and how effective our marketing campaigns are. They also help us customize our websites. If you disable or block these cookies, you may not be able to use certain features of our websites and services, and it may reduce the support or information we can provide to you.
Advertising cookies: These cookies collect information about your browsing or commercial history and are used to make advertising messages more relevant to you. They perform functions such as preventing the same advertisement from being repeatedly shown, ensuring that ads are displayed correctly, and, in some cases, selecting advertisements based on your interests. We may share this information with third parties to help create and deliver personalized advertisements for you and your interests. If you disable or block these cookies, you may not be able to use certain features of our websites and services, and it may reduce the support or information we can provide to you.
Social networking cookies: These cookies are used to allow you to share pages and content on our websites and services via third-party social networks and other websites. These cookies may also be used for advertising purposes.
Third-party cookies
You may also encounter cookies on our websites that are placed by third parties. For example, when you purchase our products online, our e-commerce provider may use cookies and other technologies. We may also allow third parties to place cookies on our websites to track information about your online activities and/or on third-party websites or online services, including to send you targeted advertisements based on this information, which may include marketing our products and services you have viewed on our websites and third-party sites.
This Cookie Statement does not apply to cookies, applications, technologies, or websites owned and/or operated by third parties or to the practices of such third parties, even if they use or access our technology to store or collect information. To understand how third parties use cookies, please review their privacy policies.
Controlling and disabling cookies
Your browser or device may offer settings that allow you to choose whether to set browser cookies and delete them. For more information on these controls and to exercise your cookie preferences, please visit your browser or device's help material. If you choose to decline cookies, as noted above, certain features of our websites and services may not be available.
"Do Not Track" function
Some browsers include the ability to send "Do Not Track" signals. We do not process or respond to "Do Not Track" signals. Instead, we adhere to the standards described in our Privacy Policy and in this Cookie Statement.